Access to reliable transportation is essential for maintaining health, attending appointments, and connecting with community resources. Below is a list of local transportation options to support your health and wellness. Please contact each provider directly to confirm routes, schedules, eligibility, and availability, as details may change.
Ride in Kane
Ride in Kane provides 24/7 curb-to-curb transportation services for eligible Kane County residents. Seniors (65+) and individuals with disabilities may travel anywhere within Kane County and within municipalities that are partially in Kane County. Veterans may travel to approved locations.
- Requirements: Proof of age or eligibility. One companion may ride free.
- Reservations: Required. Call:
- Aurora area: 630-897-4035
- Elgin area: 847-741-0404
- Trips: Doctor appointments, grocery shopping, church, movies, and more.
- Fare: $5.00 per trip (first 10 miles) + $2.00 per additional mile. Payment accepted via Ventra (at reservation) or exact cash onboard.
- Visit the Ride in Kane website
Senior Services Association-Volunteer Transportation Program
- 8am to 5pm Monday-Friday
- Can live in Mchenry, Kane and Kendall counties
- Rides to needs base destinations including doctor appointments, bank, grocery store
- Need to fill out application
- Must be 60 or older and book rides several days in advance
- Northern Kane County (Elgin Area)- 847-741-0404
- Southern Kane County (Aurora Area)- 630-897-4035
- More: https://seniorservicesassoc.org/programs/transportation-services/
UberHealth
- Designed for patients with participating healthcare providers
- Ask your clinic, hospital, or case manager if they offer Uber Health transportation
- Cost is paid by provider (cost may vary on how far)
Public Bus Routes
Major Destinations:
- Aurora Transportation Center
- Hollywood Casino
- Prisco Community Center
- Pace Fox Valley Garage
- Presence Mercy Medical Center
- Metra UP- West Line Geneva
- Delnor Community Hospital
- Geneva Commons
- Kane County Judicial Center
Service: Weekdays and Saturdays.
Fare: $2 Ventra / $2.25 cash
Major Destinations- Aurora Transportation Center
- Aurora Public Library
- Downton Aurora
- Hesed House
- Aurora Area Interfaith Food Pantry
- Aurora University
- West Aurora High School
- Illinois Math and Science Academy
- Dreyer Clinic
- North Aurora Towne Center
- Woodman's
Connections: Meets Routes 530, 533, and 802 at the transportation center for transfers.
Fare: $2 Ventra / $2.25 cash
Major Destinations- Constitution House
- Walmart
- West Aurora Plaza
- Jewel
- Aldi
- Centennial House
- West Aurora High School
- Hollywood Casino
- Paramount Theatre
- Aurora Transportation Center
- Oakhurst
- Fox Valley Mall
- Naper West Plaza
- Edward Hospital
- Downtown Naperville
- Metra BSNF Railway Naperville Station
Purpose: Great option if traveling into DuPage County or connecting to Metra Naperville/BNSF.
Fare: $2 Ventra / $2.25 cash
Major Destinations- Aurora Transportation Center
- Village Mart
- Simmons Middle School
- Chicago Premium Outlets
- Walmart Supercenter
Purpose: Good for local neighborhood transit and train access. Covers portions of
northeast Aurora and connects with the Aurora Transportation Center (links to train and other buses).
Fare: $2 Ventra / $2.25 cash
Major Destinations:
- Pace Elgin Transportation Center
- Secretary of State Facility
- Butera
- South Elgin Crossing
- South Elgin Commons
- Kane County Judicial Center
- Metra UP West Line Geneva Station
Service: Weekdays and Saturdays; connects with Route 802 and On Demand services in Batavia/St. Charles.
Fare: $2 Ventra / $2.25 cash
Major Destinations:
- Pace Elgin Transportation Center
- Larsen Middle School
- Meadowdale Shopping Center
- Walmart
Fare: $2 Ventra / $2.25 cash
Major Destinations:
- Spring Hill Mall
- Meadowdale Shopping Center
- Carpentersville Village Hall
- Walmart
- Fox View Apartments
Fare: $2 Ventra / $2.25 cash
Major Destinations:- Pace Elgin Transportation Center
- Judson University
- Holiday Inn Hotel and Suites
- Willow Lake Estates
- Spring Hill Mall
Fare: $2 Ventra / $2.25 cash
Medicaid/Medicare
Aetna Better Health of IL
Plan ahead for transportation to healthcare appointments. Call the appropriate number or use the online portal to schedule your ride:
- Medicaid & DCFS Youth: 866-913-126
- Special Needs Children: 866-913-5796
- Managed Long Term Services & Supports (MLTSS): 866-913-1441
- Online Scheduling: ModivCare Member Portal
Additional Rides That May Be Covered:- Trips to the pharmacy after appointments
- Transportation for diabetes supplies or education
- Rides to Aetna-sponsored events
Scheduling Guidelines:
- Call at least 48 hours in advance to arrange a ride or set up a standing order.
- Mileage reimbursement may be available.
- Mass transit support may be offered.
Aetna Better Health (HMO D-SNP)
Schedule rides to healthcare in advance by calling or using online tools.
- MTM (Transportation Management): 855-814-1699
- Member Services: 866-600-2139 (can also connect you to MTM)
- Online Scheduling: MTM Scheduling Portal
- Mobile App: Search “MTM Link Member” in the App Store or Google Play to schedule and manage trips
Additional Rides That May Be Covered:
- Eye doctor visits
- Pharmacy trips after medical appointments
- Transportation for medical and behavioral health treatment
Scheduling Policies:
- Call at least 3 days in advance of your appointment.
- Mileage reimbursement may be available (must be requested within 7 days of service).
Blue Cross and Blue Shield of IL
Schedule non-emergency rides to healthcare in advance by calling or using the app:
- ModivCare Reservation Line: 877-831-3148
- ModivCare App: Download to schedule rides and track your driver in real time
Additional Rides That May Be Covered:
- Pharmacy trips to pick up medications
- Free bus passes for doctor’s visits
- Rides to the Blue Door Neighborhood Center
Scheduling Policies:
CountyCare Health Plan
Schedule non-emergency rides to healthcare in advance:
Additional Rides That May Be Covered:
- Trips to the eye doctor and dentist
- Rides to Women, Infants, and Children (WIC) clinics
- Pharmacy trips to pick up medications
Scheduling Policies:
- Trips must be scheduled at least 72 hours in advance
- If a pickup is delayed by more than 10 minutes, call “Where's My Ride” at 855-444-1661 for real-time assistance
- Free bus passes for doctor’s visits are available and must be requested at least two weeks in advance
Humana
Schedule non-emergency rides to healthcare in advance:
- Trip Reservation Line: 855-253-6867
- To request transportation for services needed after a doctor’s visit, call customer care at 800-787-3311
- You may call to schedule a ride Monday-Friday from 8am to 9pm CST.
- Visit website: https://www.mtm-inc.net/#help-anchor
- Humana also has a member app to schedule/manage trips. It is available on the app store and google play. Just search “MTM Link Member”
Additional Rides that may be Covered:
- Rides to the pharmacy to pick up medication
- Rides to and from a nursing home
Scheduling Policies:
- Rides should be scheduled no later than 2 business days before an appointment
- Advance or recurring trips can be scheduled up to 30 days in advance
- Members will receive a confirmation call the night before the trip. If you do not receive the confirmation, call the night before, contact MTM right away
Meridian & Youth Care
Schedule non-emergency rides to healthcare in advance:
- Meridian Medicaid Plan: 866-796-1165
- Wellness Meridian Dual Align (HMO D-SNP): 866-796-1165
- YouthCare of Illinois (YouthCare): 844-289-1164
- MTM Vendor Call Center is open 8am to 6pm CST. An answering service is available 24/7 after call center hours
- Visit website: https://idp-ua.mtmlink.net/Account/Login
Additional Rides that may be Covered:
- Rides to the pharmacy to pick up medication
- Rides to Woman, Infant, and Children (WIC) clinics
- Rides to get treatment for Medical and behavioral care
Scheduling Policies:
- Routine Sedan Ride or Bus Ticket: 72hr notice required
- Get money back for gas: can be requested up to the date of the trip
- Get money back for gas to the ER: can be requested up to 7 days after the date of the service
- Urgent trips: can be schedule the same day
Molina Healthcare
Schedule non-emergency rides to healthcare in advance:
- HealthChoice Illinois: 844-644-6354
- Duals Illinois: 844-644-6353
- MTM Call center is Open 24/7
- Visit site: https://idp-ua.mtmlink.net/Account/Login
- Molina also has a member app to schedule/manage trips. Available on the app store and google play. Just search “MTM Link Member”
Additional Rides that May be Covered:
- Rides to the pharmacy to pick up medication
- Rides to Molina Community Events
- Rides for parents to visit babies that are still in the hospital (NICU)
Scheduling Policies:
