360 Youth Services
360 Youth Services offers housing for 18-24-year-olds who were previously homeless, and 13-17-year-old boys who are unable to live with their families (court-appointed only), counseling for school-aged youth, families, and young adults. 


Member of Project Safe Aurora. More information about Project Safe Aurora is available here: https://kanehealth.com/Pages/Violence-Prevention.aspx​​

Website: https://360youthservices.org/
Address: 1305 Oswego Road, Naperville, IL 60540
Phone: (630) 961-2992
Eligibility: Youth aged 18 through age 24 who are currently experiencing homelessness.
Insurance: N/A
Language: English
Association For Individual Development (AID)

B​​ehavioral health services including mental health outpatient (adult and children), supervised living, supported living, community support team, victims services and 24-hour crisis line.​

The Living Room is a mental health crisis alternative for adults offered by AID. It is a comfortable, non-clinical space that offers an alternative to hospital emergency rooms for those experiencing stressful and anxiety-provoking situations (psychiatric emergencies) so that they can be resolved without more intensive intervention. 

The Living Room is open 3-8pm Monday-Thursday at Association for Individual Development, 1240 N. Highland Avenue, Aurora, IL. No appointment needed. 

Harm Reduction Pop-Up Events

Safer smoking and injection supplies, fentanyl test strips, naloxone, safer sex supplies, rapid HIV testing, and linkages to resources as needed. 

BATAVIA - Tuesdays 1-2
Lot on the corner of
Washington (25) and Wilson
(630-465-1461)​

AURORA - Wednesdays 1-2
Aurora Public Library
(191 S. River St.) Parking Lot
(331-212-2612)

ELGIN - Thursdays 11-12
Lot across from Library on Kimball and N. Grove (630-450-2928)

Website: https://www.aidcares.org/ and www.the-association.org
Address: 309 Indian Trail, Aurora, IL 60506
Phone: 630-966-4000
Eligibility: BH-mental health diagnosis. Victims Services, victim of a crime and/or trauma.
Insurance: Medicaid, Medicare. no insurance
Language:
Aurora Housing Authority

AHA provides housing for nearly 2,000 households through the Low Income Public Housing Program, the Project Based Voucher Program and Housing Choice Voucher Program. Through partnerships with local and regional non-profits the AHA also promotes educational achievement and self-sufficiency.

Website: https://auroraha.com/
Address: 1449 Jericho Circle Aurora IL 60506
Phone: 630-701-9977
Eligibility:
Insurance:
Language:
Batavia Township

Batavia Township provides general and emergency financial assistance, rental and utility assistance.​

Website: https://www.bataviatownship.com/
Address: 131 Flinn Street, Suite B, Batavia, IL 60510
Phone: 630-879-1392
Eligibility: Must live in Batavia and be able to provide income and other documentation. People NOT Eligible for general assistance: 1. Applicants receiving cash assistance from the Illinois Department of Human Services 2. Applicants under the age 0
Insurance:
Language:
Community Contacts lnc.

​Offers Low lncome Home Energy Assistance Program (LIHEAP), assistance with energy-related utility bills, past due bills. 

Emergency Furnace Voucher program assists LIHEAP-approved homeowners with furnace repairs/reptacements, especially in emergency situations.  Restores safe heat to the househotds that apply and are approved within 48 hours of approvaI at no cost to the family.​


Website: www.cci-hci.org
Address: Locations in Aurora and Elgin
Phone: (847) 697-8800
Eligibility: Contact organization for eligibility.
Insurance:
Language:
Fox Valley Habitat for Humanity

Habitat works together with families, local communities, volunteers and partners from around the world so that more people are able to live in affordable and safe homes. Our advocacy efforts focus on policy reform to remove systemic barriers preventing low-income and historically underserved families from accessing adequate, affordable shelter.​

Website: https://www.habitat.org/il/montgomery/fox-valley-habitat-humanity
Address: 1300 S Broadway Road, Suite 101 Montgomery, IL 60538
Phone:  (630) 859-3333
Eligibility:
Insurance:
Language:
Habitat for Humanity of Northern Fox Valley

​People in our community partner with Habitat to build or improve a place they can call home. Habitat homeowners build their own homes alongside volunteers and pay an affordable mortgage. With our help, homeowners achieve the independence they need to build a better life for themselves and their families.




Website: https://habitatnfv.org/
Address: 56 S. Grove Ave Elgin, IL 60120
Phone: 847.836.1432
Eligibility:
Insurance:
Language:
Hesed House

Hesed House’s mission is to feed the hungry, clothe the naked, shelter the homeless and give people the chance to hope again. Hesed House is a national model for ending homelessness – one person, one family at a time.

The Overnight Emergency Shelter is available to adults in need of housing, while the Family Shelter is open to families with children. There is no limit on the time for someone to stay at Hesed House; however, most guests find housing within a few weeks.

Our Comprehensive Resource Center (CRC) is located across the street from the main Hesed House building, at 680 S. River St. This is where case management occurs, helping people with counseling through traumatic experiences, financial guidance, job guidance, and much more. In order to receive help from the programs offered through the CRC, guests of Hesed House first meet with a case manager.


Website: https://www.hesedhouse.org/
Address: 659 South River St, Aurora, IL 60506
Phone: (630) 897-2156
Eligibility:
Insurance:
Language: English, Spanish
Hope for Tomorrow

​Hope for Tomorrow, Inc. is a 501(c)3 not-for-profit social services agency that operates three (3) highly-structured, clinically-guided, substance-free homes for men, in Kane County, Illinois, for thirty-seven adults suffering from the disease of mental health (post-traumatic stress disorder, anxiety disorders, and major depressive disorders) and/or chronic substance use disorders (alcohol, opiates, cocaine, prescription pain medications…). ​

Website: https://www.hopefortomorrow.net/
Address: 479 North Lake Street Aurora, IL 60506
Phone: 630-966-9000
Eligibility:
Insurance: No charge for those unable to pay.
Language:
Housing Authority of Elgin

The Housing Authority of Elgin is the affordable housing provider in the city of Elgin and Kane County villages and municipalities, providing an affordable housing rental program through their Low Income Housing Tax Credit properties and through a Housing Choice Voucher rental assistance program. HAE also administers a Family Self Sufficiency (FSS) program to our clients.​

Website: https://www.haelgin.org/
Address: 130 S. State St, Elgin, IL 60123
Phone: 847-742-3853
Eligibility: Households in this program earn 30% of Area Median Income or less to qualify, and pay a portion of rent and utilities not covered by the voucher – typically 30-40% of their monthly income.
Insurance:
Language:
Kane County Sheriff's Office

​The Kane County Sheriff's Office special victims unit serves the unincorporated area of Kane County. The special victims unit umbrellas senior services, serious crimes against minors, domestic violence and sexual assault victims. The SVU focuses on investigating crimes, as well as offers social work support for community members in need of services. These services include: mental health support, substance use, juvenile complaints, hoarding, homelessness, veteran assistance, and any case requiring social services. ​​

The KCSO also offers the A Way Out program, which provides substance abuse assessment 24/7 to anyone in Kane County that wishes to seek recovery. Appropriate inpatient or outpatient referral and placement are determined by assessment and based on availability. If you are unable to pay for treatment due to a lack of insurance or financial resources, you will not be turned away from participation in the program. Kane County works with providers that are able to accept a number of different insurance plans and accommodate those without insurance.

Website: https://www.kanesheriff.com/
Address: 37W755 IL Route 38, St. Charles, IL 60175
Phone: 630-444-3374
Eligibility:  Citizens of Kane County
Insurance:
Language: English, Spanish
Kane County Veterans Assistance Commission

​Application assistance for verterans and their dependents who are applying for various federal, state, and local verterans benefits. These include VA benefits, discharge upgrades, financial assistance and other basic needs.

Website: https://www.countyofkane.org/pages/veterans.aspx
Address: 719 South Batavia Avenue, Building A, Geneva, IL 60134-3077
Phone: 630-232-3550
Eligibility: MUST be a U.S. military veteran OR a dependent of a veteran
Insurance: N/A
Language:
Lazarus House

​Emergency shelter for men, women and children, rental assistance, rapid rehousing, subsidized housing, food/clothing/blankets at the door​

Website: https://lazarushouse.net/
Address: 214 Walnut St., St. Charles, IL 60174
Phone: (630) 587-2144
Eligibility: Anyone can come for food at the door.  All other programs must be in our service area of St. Charles, Geneva, Batavia and western rural Kane County.
Insurance: Free
Language: English, some Spanish
Low Income Home Energy Assistance Program (LIHEAP)

The Low Income Home Energy Assistance Program (LIHEAP) helps eligible low-income households pay for home energy services (primarily heating during winter months).  Energy costs can place severe and continuing stress on a family’s budget. In some instances, households are forced to make painful decisions regarding which bills to pay and which necessities to survive without.  Illinois residents with a household income that does not exceed an amount determined annually by the Department of Commerce are eligible. Annual eligibility levels are determined based on available funding and may not exceed 200% of the federal nonfarm poverty level. 

Energy assistance builds on the administration’s Help Illinois Families initiative, created in 2020 to help reach an unprecedented number of families in crisis and needing financial assistance for utility bills and other household expenses due to the pandemic. For more, visit helpillinoisfamilies.com. ​


Website: https://dceo.illinois.gov/communityservices/utilitybillassistance.html
Address: 100 S. Hawthorne St., Elgin IL AND 1700 N. Farnsworth, Aurora, IL
Phone: 847-697-4400
Eligibility: Based on need, application, and household income
Insurance: N.A
Language: Interpreting Services available
Mercy Housing Lakefront - Batavia Apartments

​Mercy Housing provides affordable housing for all low- and moderate-income populations. We serve families, seniors, and people with special needs with the full spectrum of affordable housing, including supportive housing for the formerly homeless, transitional housing, permanent rental, and affordable homeownership opportunities.​

Website: https://www.mercyhousing.org/lakefront/batavia-apartments/
Address: 1259 E. Wilson St., Batavia, IL 60510
Phone: 630-879-3117
Eligibility: Contact program to determine eligibility and availability
Insurance:
Language:
Mercy Housing Lakefront: Constitution House Apartments

​Mercy Housing provides affordable housing for all low- and moderate-income populations. We serve families, seniors, and people with special needs with the full spectrum of affordable housing, including supportive housing for the formerly homeless, transitional housing, permanent rental, and affordable homeownership opportunities​

Website: https://www.mercyhousing.org/lakefront/constitution-house/
Address: 401 N. Constitution Drive, Aurora, IL 60506
Phone: 630-896-2100
Eligibility: Contact program to determine eligibility and availability
Insurance:
Language:
PADS of Elgin

Emergency homeless shelter for men, women and families serving Elgin, Rutland, Dundee and Hanover Townships. The shelter is open 24/7, 365 days/nights a year. We also provide comprehensive case management services to every guest.​

Website: https://www.padsofelgin.org/
Address: 1730 Berkley St, Elgin, IL 60123
Phone: 847-608-9744
Eligibility: Resident in our service area prior to being homeless or have community connection to service area, We cannot accept registered sex offenders. Referrals must have photo ID, proof of community connection, and negative COVID-19 test
Insurance:
Language: English, Spanish
Salvation Army
Website: https://centralusa.salvationarmy.org/auroraIL/overcome-poverty/
Address: 550 Redwood Drive. Aurora
Phone: 630-897-7265
Eligibility:
Insurance:
Language:
Salvation Army Tri-City Empower Youth

​Faith-based support, homework help, healthy snacks, mentoring, social, recreation

Website: https://centralusa.salvationarmy.org/tricity/empower-youth/
Address: St. Charles
Phone: 630-377-2769
Eligibility: Preschool age children through teenage
Insurance:
Language:
The Neighbor Project: Steps to Home Ownership & Help for Homeowners

The Neighbor Project Homebuyer Education gets you the knowledge you’ll need to purchase—and keep—your home. We will walk with you through each step of the home buying process.  Common issues like home maintenance and financial management are covered in this HUD-approved housing counseling and education service among other topics, such as local grants and funding that can help with home repairs.  Our Foreclosure Prevention Service provides you with resources to prevent losing your home (like ILHAF Mortgage Assistance) and avoid possible foreclosure.​​

Website: https://neighborproject.us/
Address: 32 S. Broadway, Aurora, IL 60505
Phone: 630-906-9400
Eligibility: Our services are open to everyone. There are no requirements to receive counseling.  Our counselors will advise what resources are available and the requirements during counseling sessions.
Insurance:
Language:
The Salvation Army Elgin

​Food Pantry Saturdays from 9am-11am.  

Home Goods Pantry on Tuesdays 10am-12pm Thursdays 1pm-3pm (Cleaning Supplies and Personal Hygiene Items)  

Emergency Rent and Utility Assistance 



Website: https://centralusa.salvationarmy.org/elgin/
Address: 316 Douglas Ave., Elgin, IL 60120
Phone: 847-741-2304
Eligibility: Must reside in our service area based on zip codes: 60110, 60118, 60120, 60121, 60123, 60124, 60136, 60140, 60177 Citizenship Status does not matter Emergency Financial Assistance. Must be a clearly stated emergency for why the individual needs assistance
Insurance: N/A
Language: English, Spanish
Two Rivers Head Start Agency-Community Service Block Grant

​Two Rivers Head Start is a Community Action Agency of Kane County. We help low-income families reach self-sufficiency through emergency assistance for families in crisis needing immediate aid, case management, prevention services, and scholarships. Our emergency services can cover:  Rental and utility assistance, Vision, Dental, and medication assistance (Mercy pharmacy); Emergency transportation: car repair, bus vouchers.  We can provide financial assistance to families for tutoring at the Huntington Tutoring Center. Our organization also promotes the Kindergarten readiness of young children aged 3-5 years for income-eligible families; Two Rivers Head Start is a Federal program that promotes the school readiness of children from birth to age five from low-income families by enhancing their cognitive, social, and emotional development. Two Rivers Head Start serves children ages 3-5 year of age.​​​

Website: https://www.trhsa.org/
Address: 1661 Landmark Rd., Aurora, IL 60506
Phone: 630-264-1444
Eligibility: Kane County residents only (any immigration status), low-income/verylow-income, Head Start for ages 3-5 years (serving Kane & Dekalb Counties)
Insurance: N/A
Language: English, Spanish
Volunteers of America Illinois

​In Elgin we provide Veteran Case Management Servies, Behavioral Healthcare, Veteran Suicide Prevention (SPACES), and have our Housing is Recovery program. Through this program we provide individuals with the highest risk of homelessness and institutionalization with the support they need in order to lead independent, productive, healthy lives. The services include:

  • Immediate access to temporary housing
  • Permanent housing navigation, search, and placement
  • Rental subsidy, security deposit, application fee, and landlord incentive assistance
  • Utility assistance
  • Sustenance allowance
  • Transition assistance
  • Holistic case management
  • Financial literacy
  • Employment assistance
  • Benefit assistance
  • SOAR access
  • Life skills building
  • Connection to local resources
  • Assistance building support network
  • Placement on Statewide Referral Network and Section 811 waitlists
  • Mental health counseling
  • Substance use counseling
Eligibility requirements for Housing is Recovery: 
  • ​Individuals who are at high risk of institutionalization who are experiencing homelessness and:
  • Had 3 more psychiatric inpatient hospital admissions within the past 12 months
  • Had 3+ stays in a State or county correctional facility in Illinois within the past 12 months
  • Been incarcerated in a State or county correctional facility in Illinois for the most recent 12 consecutive months; or
  • A disability determination due to a serious mental illness and has been incarcerated at least once in a State or county correctional facility in IL within past 12 months.
  • Individual at high risk of overdose: a person with a substance use disorder who is homeless and who has:
  • Had 3+ hospital inpatient or inpatient withdrawal management or community-based withdrawal management stays for a SUD within the past 12 months.
  • Had 3+ stays in a State or county correctional facility in IL within the past 12 months.
  • Been incarcerated in a State or county correctional facility in IL for the most recent 12 consecutive months; or
  • Had 1+ overdoses in the last 12 months.
*Only single-person households are eligible

The insurances that we accept for our Behavioral Health program are: 


We do NOT accept any Commerical insurance at this time.
We provide services in English and have one therapist that speaks Spanish. 


Website: https://www.voa.org/service-navigator/
Address: 164 Division St, STE 505 Elgin, IL 60120
Phone: 312-564-2300
Eligibility: See below
Insurance: Medicaid, Meridian, Molina, Aetna Better Health, Youthcare, BCBS Community, County Care 
Language: English and Spanish
Weston Bridges

​Weston Bridges is a residential option for high-functioning, post-transition adults looking to live their best life. Weston Bridges provides individual secure apartments with amenities including high-speed internet, daily meal programs, transportation, and campus green space.




Website: https://www.westonbridges.com/
Address: 323 Weston Avenue, Aurora, IL 60505
Phone: 630-892-5762
Eligibility: Weston Bridges is private pay, but works with individuals to ensure ability to keep most of their state/federal funding. Does not accept Medicaid housing voucher. An extensive intake procedure to ensure residents are happy living in community, needs met
Insurance:
Language:
Xilin Association
​Friendly day care centers for seniors, certified caregivers for in home service, innovative programs for children, and cross-cultural community events and activities for all individuals.

Xilin Association is a collection of vibrant, diverse, and multicultural community centers with exceptional resources. Our team works with doctors, nurses, insurance companies and caregivers to deliver a comprehensive and quality community services for seniors, children, and families.

As a non-profit social services agency, Xilin programs serve low-income and under-served families. All services are free for the public aid and Medicaid recipients.


Website: xilin.org
Address: Locations in Aurora and Elgin
Phone: 630-701-2983
Eligibility:
Insurance: All services are free.
Language: